Privacy Policy
Last updated: December 4, 2025
1. Introduction
Hire It Done ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Name, email address, phone number, and postal address that you voluntarily provide when contacting us or requesting contractor referrals
- Derived Data: Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and pages viewed
- Usage Data: Information about how you use our website, including search queries, pages visited, and time spent on pages
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Connect you with pre-screened contractors based on your needs
- Send you confirmations, updates, and administrative messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, prevent, and address technical issues and fraudulent or illegal activity
4. Disclosure of Your Information
We may share your information in the following situations:
- With Contractors: When you request a contractor referral, we share your contact information and project details with the recommended contractor
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as email delivery and analytics
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal data
- The right to rectify or update your personal data
- The right to erase your personal data
- The right to restrict or object to our processing of your personal data
- The right to data portability
- The right to withdraw consent at any time where we rely on consent to process your personal data
8. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Text Message (SMS) Program
By opting into our text message program, you consent to receive recurring automated promotional and personalized marketing text (e.g., SMS and MMS) messages (e.g. cart reminders) from Hire It Done, including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate. Consent to receive automated marketing text messages is not a condition of any purchase. Msg & Data rates may apply.
Message frequency will vary. Hire It Done reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. Hire It Done also reserves the right to change the short code or phone number from which messages are sent and we will notify you when we do so.
Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. Hire It Done, its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages.
You also agree to our Terms of Service and Privacy Policy.
Cancellation
Text the keyword STOP, END, CANCEL, UNSUBSCRIBE or QUIT to our shortcode to cancel. After texting STOP, END, CANCEL, UNSUBSCRIBE or QUIT to our shortcode you will receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP, END, CANCEL, UNSUBSCRIBE or QUIT keyword commands and agree that Hire It Done and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from Hire It Done through any other programs you have joined until you separately unsubscribe from those programs.
Help
Text the keyword HELP to our shortcode to return customer care contact information.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our website or by mail at the address provided on our contact page.